Responsible Gaming

Your wellbeing is our priority. We're committed to providing a safe and responsible gaming environment.

Responsible gaming support
Gaming Should Be Fun

When gaming stops being entertainment, it's time to seek help

Our Commitment to You

At Skycrown 1 Casino, we believe that online gaming should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. We are committed to promoting responsible gaming practices and providing support to those who need it.

We work closely with leading responsible gaming organisations in Australia to ensure our platform meets the highest standards of player protection and safety.

Our platform includes comprehensive tools to help you maintain control over your gaming activities. We also train our staff to recognise signs of problem gambling and provide appropriate support and guidance.

Remember: gambling is never a way to make money or solve financial problems. If you're gambling more than you can afford, it's time to seek help.

Tools to Stay in Control

Take advantage of our responsible gaming features

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending

Session Time Limits

Receive notifications after playing for a set amount of time

Self-Exclusion

Take a break from gaming with temporary or permanent self-exclusion

Reality Checks

Regular reminders of time spent playing and money wagered

Warning Signs

Problem gambling can affect anyone. If you recognise any of these warning signs in yourself or someone you know, it's important to seek help immediately:

  • •Spending more money than you can afford
  • •Chasing losses or gambling to win back money
  • •Borrowing money or selling possessions to gamble
  • •Neglecting work, family, or personal responsibilities
  • •Lying about gambling activities
  • •Feeling anxious or irritable when not gambling
  • •Unable to stop or control gambling behaviour
  • •Gambling interferes with sleep or causes stress
Get Help Now

If you or someone you know is struggling with problem gambling, help is available 24/7. These organisations provide free, confidential support:

Gambling Help Online

24/7 phone and online counselling service

Lifeline Australia

Crisis support and suicide prevention

Guidelines for Safe Gaming
Do:
  • ✓Set a budget before you start playing and stick to it
  • ✓Treat gaming as entertainment, not a way to make money
  • ✓Take regular breaks from gaming
  • ✓Use our responsible gaming tools
  • ✓Seek help if you're concerned about your gambling
Don't:
  • ✗Chase your losses or try to win back money
  • ✗Gamble with money you can't afford to lose
  • ✗Borrow money to gamble
  • ✗Gamble when upset, stressed, or under the influence
  • ✗Let gambling interfere with work, family, or responsibilities

Remember: This service is only available to persons 18 years or over. Gambling can be addictive. If you need help, contact Gambling Help Online on 1800 858 858 or visit their website for online chat support.